Juna support

Help for Reset, Grow, and Understand.

Find short answers about starting a reset, rehearsing a skill, looking at your own history, and what stays on your iPhone. If you still need help, send a short note below.

Help articles

Short answers.

Starting a reset, using Grow, reading Understand, exporting or deleting history, changing your work area, and iPhone requirements.

Starting a Reset

A reset is a short pause you control. Open Reset, pick a cue, or choose Pick for me. Spend a little time with the scene and leave when you want. If you leave without touching the scene, nothing is recorded.

After a completed reset, Ready is a quiet landing: you can go as you are.

Using Grow

Grow offers short skills for boundaries, handoffs, breaks, and the next interaction. Choose what fits; there is no right answer. You can stop for now. Your reflections stay on this device.

You can change your work area later in Settings.

Reading Understand

Understand shows your own saved Reset and Grow activity, not a wellbeing score. Finish an activity and it can appear on your calendar. Counts reflect saved activity, not wellbeing, and only a limited recent history is kept.

Exporting or deleting history

From Understand you can choose Export my data or Delete all history. Deleting history keeps your work area and other preferences.

Settings also includes Reset All Data and Experience. That clears saved activity and preferences, and returns you to the start of onboarding. The confirmation says you will lose all your data and history.

Changing your work area

During setup Juna asks, “Who do you care for most days?” Choose the closest fit. You can change it later in Settings with Change Profession.

Juna uses that choice to fit the words in Grow. It does not track anyone you work with or care for. Preferences stay on this device.

iPhone requirements

Juna is an iPhone app for iOS 17 and later. If something is not appearing as expected, include your iPhone model and iOS version in a support request.

Request support

Send the support team a short note.

Required fields use browser validation before your email app opens. The form sends a pre-addressed email to support@juna.app. Describe the problem in your own words. Do not attach activity history.

This opens your email app with a message to support@juna.app. Send a short issue summary, your iPhone model, and your iOS version. Do not attach activity history.